1. Information We Collect

We collect the following categories of information:

• Account information: name, email address, and authentication details you provide when registering or signing in.
• Content: prompts, uploads, and the media you generate or store in your projects.
• Usage data: feature usage, credit consumption, device identifiers, and log data such as IP address and browser type.
• Payment information: handled by our payment processor; we do not store full card details.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service, including processing your generations.
• Authenticate you, manage your account, and process payments and credits.
• Secure the Service, prevent abuse, and enforce our Terms.
• Improve the Service and develop new features.
• Communicate with you about updates, security, and support.

3. AI Processing

To generate outputs, your prompts and inputs may be processed by our own and third-party AI model providers. We share only what is necessary to fulfil your request and require providers to handle data under appropriate safeguards.

4. Sharing Your Information

We do not sell your personal information. We share data only with service providers who help us operate the Service (such as hosting, payment, and model providers), when required by law, or to protect our rights and users.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

8. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. This site is also protected by reCAPTCHA, to which Google’s Privacy Policy and Terms of Service apply.

9. Children’s Privacy

The Service is not directed to children under 18, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date.

11. Contact

For privacy questions or requests, contact us at support@projectx38.com.